I have used your fine services for about 2 1/2 years now. Prior to that I was a "buffaloed" customer of Apollo. I wore their units for over 10 years. I not only had to pay way too much for their product, but had to drive over 200 miles one direction to be insulted and bilked out of thousands of dollars. When I found your company, I was to the point of just either going 'au-natural' or shaving what was left off. Why?? Over the years, they had sold me everything from human, human/synthetic, full synthetic, and the 'coup-de-gras' Yak! (Yuk!!) The last 3 units I was sold was made from "better than human hair"...Yak hair! I look back at pictures of myself from that era and wish someone would have told me about the dead animal I had on my head! Yak is the worst, frizziest, and ugliest hair I ever wore. But, of course, they told me how wonderful I looked. When I informed them that I wouldn't be coming back, they tried to keep me as a customer by saying they would still sell me their units at an increased price, since I wasn't really going to be a real customer, and that they wouldn't sell me any kind of bonding system. I would have to be content with using either tapes or clips. That just didn't sit right with me at all!
I paid my last overpriced service charge, pleasantly bid them farewell and proudly walked out with my Yak on my head. During the next thirty days, I ordered my first units from you. I ordered three different styles of ready to wear to be able to pick the quality, style and construction I wanted. The color of the first units were slightly off, because I hadn't sent in samples, but when I sent in the samples with the returned units, they came back perfect! I settled on the Model 2 and have worn it ever since. My wife and I are able to handle things just fine without the 'professionals' and the savings have been tremendous. I look and feel better than I ever did wearing Apollo units and will never go back to them.
I always order 3 units at a time to keep new ones on hand, just in case of a major disaster, (I work in an environment that isn't very friendly to hair pieces) and now always look my best. I have an excellent stylist, she cut my real hair for years, and she beats the so-called pro's at Apollo in every way! She is one of your cyber salon stylists, Sara in Roswelll, NM and she really knows how to make a unit look like it is my own hair. Last time I ordered, I decided to go a step further. I used to wear my hair with a perm, so I ordered 3 more of my favorite model 2's and had them permed with a medium wave and I am even more satisfied than I was before! I have gotten more compliments on my hair than ever before and even some of my friends who know I wear a unit, have seemed to forget that it really isn't my hair.
To sum it all up, you can't do better than Hair By Mail for your hair replacement needs! Mia and Jessica are so knowledgeable and do everything possible to give you the best quality at the best prices and with full technical assistance. Thank you, thank you, thank you! I will always be a loyal customer of such a quality company! Keep up the great work.
Sincerely,
Mark C New Mexico
|